General terms of sale

1. General

The following conditions (“Terms of Sale”) shall apply to all sales of products that the “Customer” may order from VACCARI SILVIA, with offices in Via M.Buonarroti n.46, Vignola (Mo - Italy), e-mail sv@vaccari.it or info@airmailandspace.com, ph. +39 3669102302 (hereinafter simply the “Vendor”) through the website identified by the domain name www.airmailandspace.com (the “Website”), or by viewing the products in the paper catalogue in force at the moment or , or through the Facebook, Instagram, Twitter, Linkedin pages (“Social” pages) identified by the name Silvia Vaccari Posta aerea e Spazio.

All products are guaranteed to meet the descriptions contained on the Website, in the paper catalogue or in Social pages.

For orders placed through the Website, by clicking on the checkbox “I accept” in the order summary section (Checkout), the Customer confirms that he/she understands and agrees to these Terms of Sale in their entirety. In the event these Terms of Sale are not accepted, no product may be ordered from the Website.

For orders placed by other means, by sending the order the Customer acknowledges that he/she understands and agrees to the following Terms of Sale in their entirety.

2. Who can make purchases

Purchases may only be made by: (a) persons of legal age, and (b) persons with the legal capacity to enter into contracts. If the Customer is a minor or is not legally permitted to enter into a contract, a parent or legal guardian must enter an order and agree to these Terms of Sale on that individual’s behalf. Any order made in violation of this provision shall be null and void.

3. Prices, description and availability of products

All orders placed by the Customer are subject to product availability and acceptance by the Vendor, who reserves the right to change the range and prices of products offered on the Website and in the catalogues.

The pages of the Website and the printed catalogue provide all information relating to the products currently for sale through these channels, in accordance with the Consumer Code.

Prices indicated are net, inclusive of VAT, but do not include delivery charges. Where prices are not shown, they will be provided at the Customer’s request.

4. General information

When placing an order the Customer will be requested to provide valid and up-to-date personal information, including his/her name, address, post code, tax code (compulsory for amounts over euro 3,600.00) and e-mail address for the execution of the contract.

5. Orders

After selecting a product on the Website, click “add to shopping basket” to place the product in the shopping basket. The Customer may then purchase additional products and add them to the cart or proceed to check out by clicking on the button “proceed with checkout”; it is also possible to remove one or more products from the cart.

After selecting a product from the catalogue, the Customer must send the order form found inside of the catalogue or on the Website, via post or e-mail.

Before purchasing products by sending the order form of catalogue, the Customer is required to carefully read the Terms of Sale, and to print and save a copy for his/her personal records.

The order form will be stored in the Vendor’s database for the amount of time it takes to process the order and as required by law.

Upon completion of the order process the Customer will be asked to provide further personal information, including shipping address, billing address, tax code (if required), and payment details. The Customer warrants that all personal information provided is true and correct.

After carefully reviewing the order, the Customer must agree to the Terms of Sale and acknowledge that he/she is placing an order with an obligation to pay, by ticking the box“I accept the terms of the service and I will adhere to them unconditionally” and the box “order with payment obligation” to proceed with the purchase.

By sending the order a request is made to the Vendor to buy the products that the Customer has placed within the order. The Vendor reserves the right to refuse any order for reasons of expediency. The Vendor may also refuse, reject, or cancel an order in the event of pending litigation relating to the payment of a previous order, or if it deems that the Customer has violated the Terms of Sale, or for lack of availability of the products ordered, or for other legitimate reasons.

6. Notice of order receipt and order confirmation

In accordance with the provisions of the Consumer Code, upon confirmation of the order, the Vendor shall send the Customer, via e-mail, a summary of the Terms of Sale, information relating to the essential characteristics of the products purchased, price details, information regarding delivery costs, the conditions and procedures for exercising the right of withdrawal, the address to which complaints may be submitted, and information on support services and existing guarantees.

In the event of payment by cash on delivery or by credit card, all notices and information contained in this article will be provided together with the delivery of goods and payment.

7. Payment

Payment, to Vaccari Silvia, must be effected only in EURO, even for purchases outside Italy (no other currency accepted).

Resellers shall transmit their VAT number, the FISCAL code (L.248/06) and in Italy the SDI code or pec address.

Cash: payment by cash for Italian or foreign citizens (when collecting lots by Vaccari Silvia seat or at the exhibitions), is limited according to the regulations in force.

a) BANK TRANSFER to BPM S.p.a. - bank branch of Vignola (Mo - Italy)

IBAN IT77R 05034 67070 000000262626

BIC/SWIFT BAPPIT21408 (foreign Countries)

b) BANK/POST CHEQUE - NOT NEGOTIABLE - made out to Vaccari Silvia - only ITALY and only REGULAR Customers

c) CREDIT CARD (maximum euro 10,000.00) circuit NEXI: VISA, MASTERCARD and CARTASI; AMERICAN EXPRESS - please send data requested in the order form via post or internet (secure server).

IMPORTANT: for the safety of data it is NOT POSSIBLE via TELEPHONE or e-mail.

NON-regular Customers, for the safety of credit card transactions, should send, together with the order form, copy (both sides) of their credit card and identity document.

d) PAYPAL - sv@vaccari.it - only for PAYPAL ACCOUNT owners (maximum euro 10,000.00)

PayPal is a safe and fast payment system via internet. Customers should open a PayPal account FOR FREE using their credit card or their pre-paid card or a bank draft to add funds.

At the end of a purchase, Customers will be readdressed to PayPal site, where they should enter their e-mail address and their password. After registering, it is possible to pay via PayPal without entering personal details again. The amount of the purchase is debited to the PayPal account at the moment of the order, WITHOUT sharing financial information with the payment receiver. At the end of any transaction, PayPal will send a confirmation via e-mail.

IMPORTANT: the debit is effected at the end of the purchase; however, in case some items are not available and/or the order is cancelled, the Vendor will credit the amount relevant to the items not sent to the purchaser’s PayPal account.

Besides effecting payment via PayPal of items bought via internet, a PayPal account owner can send money, in case of cash on delivery or advance payment (upon confirmation of item availability), directly to sv@vaccari.it.

Payment should be effected as follows.

a) IN ADVANCE upon confirmation of items availability (via e-mail or telephone), or after receipt of sale notice. Shipping of orders with ADVANCE payment will be effected after receipt of payment notification by the bank/postal account (usually 1/2 business days), and in real time for payments via PayPal or credit card.

b) Within 10 days from receipt of the material for Customers who have been authorized.

Deferred payment: the Vendor can arrange for payment to be effected by instalments for amounts higher than euro 300.00 for philately items provided that they are agreed before purchase. The maximum period is of 12 months and the rate of 4% yearly will be added. The recommended payment system is bank transfer.

8. Non-fulfiment

Any unpaid material is subject to retention of ownership. Thus the transfer of ownership and delivery for such material shall only occur when payment is received.

In case of non-payment within the agreed terms, the Vendor shall deem the contract terminated and any partial payments will be withheld as a penalty for non-fulfilment of the agreement.

9. Delivery

Products are shipped through the company Vaccari s.r.l.

BOOKS

Orders are executed in chronological order of arrival and in the shortest period possible.

For BULKY LOTS with a weight over those indicated in the rates and for pro-forma invoices on request, the exact amount to be paid will be communicated before shipping (via e-mail or telephone) and it will be stated in the sale notice.

ITALY

o euro 6.00 - ECONOMY standard - business days: 3-5

POST registered parcel up to 2 kg (postman)

COURIER up to 10 kg (courier, no Post-Office Box)

o euro 10,00 - EXPRESS COURIER standard 24-48 hours - up to 10 kg

For shipping within Italy, traceability is guaranteed and delivery is from Monday to Friday, holiday excluded. For shipping by COURIER, contact PHONE NUMBER is mandatory (e-mail address recommended) and delivery is NOT possible to a Post-Office Box.

FOREIGN COUNTRIES

o POST (UNTRACEABLE)

- euro 15.00 - STANDARD SHIPPING (surface mail) - ANY COUNTRIES

M-BAG ECONOMY up to 5 kg

business days: 10-20 Europe - 30-40 USA and any other Countries

All extra UE forwarding may be subject to customs control

EXPEDITED SHIPPING (air mail) - M-BAG PREMIUM up to 5 kg

- euro 20.00 - EUROPE and MEDITERRANEAN BASIN - business days: 7-12

- euro 32.00 - USA and any other Countries - business days: 10-15

All extra UE forwarding may be subject to customs control

o EXPORT BOX-EXPRESS to any Countries (TRACEABLE)

Contact phone number is mandatory (e-mail address recommended) and delivery is NOT possible to a Post-Office Box.

- EU 2-4 business days - up to 5 kg

euro 18.00 Countries: AT, BE, CZ, DE, DK, HU, LU, NL, PL, SI, SK, other Countries on demand

euro 22.00 Countries: ES, FI, FR, GB, GR, IE, PT, RO, SE, other Countries on demand

- EXTRA EU 3-5 business days - up to 5 kg

euro 45.00 Countries: CH, NO, RU, MEDITERRANEAN BASIN, USA/CANADA, SOUTH AMERICA, CHINA, other Countries on demand

PHILATELY

Orders are executed in chronological order of arrival and in the shortest period possible.

Delivery charges (in case the items are not collected by Vaccari Silvia seat or at the exhibitions) include packing, shipping and insurance covered by Lloyd’s London against theft or loss for the total amount up to destination.

For BULKY LOTS with a weight over those indicated in the rates and for pro-forma invoices on request, the exact amount to be paid will be communicated before shipping (via e-mail or telephone) and it will be stated in the sale notice.

ITALY

euro 10.00 - POST - INSURED LETTER standard - up to 1 kg

business days: 3-5

euro 6.00 only up to euro 30.00 - “POST 1” (business days: 1/2) traceability but not insured

euro 10.00 - EXPRESS COURIER standard - 24-48 hours - up to 10 kg 

For shipping within Italy, traceability is guaranteed and delivery is from Monday to Friday, holiday excluded. For shipping by COURIER, contact PHONE NUMBER is mandatory (e-mail address recommended) and delivery is NOT possible to a Post-Office Box.

FOREIGN COUNTRIES

euro 15.00 - POST - REGISTERED LETTER A.R. up to 350 gr

ANY COUNTRIES - business days: 4-7 Europe - 7-10 USA and any other Countries

EXPRESS COURIER up to 1 kg

- euro 18.00 EUROPE EU, USA, CANADA - 24-48 hours

- euro 30.00 any other Countries - 48-72 hours

For shipping to foreign Countries via POST, traceability is up to the Italian border. For shipping by COURIER - with traceability guaranteed - contact PHONE NUMBER is mandatory (e-mail address recommended) and delivery is NOT possible to a Post-Office Box.

MIXED ORDERS OF BOOKS AND PHILATELY AND ACCESSORIES

The exact amount to be paid will be communicated before shipping (unique by courier or separate according to the value of the order) and it will be stated in the sale notice.

10. Exports outside the EU

Italian law shall apply for material exported abroad.

11. Billing

After an order has been processed an invoice or equivalent document which includes the relevant taxes will be issued to the purchaser at the address where the goods are sent.

12. Right of withdrawal

The individual Customer qualified as a Consumer is entitled to terminate the contract, for goods having a value in excess of euro 50.00, without providing any reason, within fourteen (14) calendar days from the day on which the Customer takes physical possession of the goods.

In order to exercise the right of withdrawal, the Customer must inform the Vendor of his/her decision to withdraw from this contract by means of an explicit notice (e.g. a letter sent via post or e-mail).

The Vendor shall immediately acknowledge receipt of the withdrawal.

Upon withdrawal from this contract, the Customer shall be refunded all payments made under the contract, excluding return costs, and delivery costs, without undue delay and in any event no later than 14 calendar days from the date of receipt of notice of withdrawal. Such refunds will be made using the same method of payment used by the Customer for the initial transaction, unless the Customer has expressly agreed otherwise; in any case, the Customer shall not incur any fees as a result of such refund with the exception of the costs of returning and insuring the philately items. The refund shall be held pending until the receipt of the goods and verification of the proper exercise of the right of withdrawal.

The Customer must return the goods to the Vendor without undue delay and in any event within 14 days from the day he/she gives notice of withdrawal from this contract. The deadline is deemed to have been met if the Customer sends the goods before the end of the 14-day expiry period.

The Consumer is required to return casings and packaging materials along with the products.

The direct cost of returning the goods shall be borne by the Customer, including the cost of insuring the philately items.

The right of withdrawal shall be deemed to be properly exercised when the following conditions are met:

a) sending the withdrawal form, an e-mail as specified above or other appropriate notice of withdrawal containing all the information required by the terms given above;

b) the products have not been used or damaged except for the handling required to establish the nature and characteristics of the goods.

The right of withdrawal does not apply to the following goods: audio or video recordings or computer software, if unsealed after delivery; newspapers, periodicals and magazines.

The Consumer is responsible for the decrease in the value of the property resulting from improper handling.

13. Compliants and information

The Customer may send any complaints and requests for information to the Vendor at the following address: Vaccari Silvia, Via M.Buonarroti n.46, 41058 Vignola (Mo - Italy), ), e-mail sv@vaccari.it or info@airmailandspace.com, ph. +39 3669102302.

The warranties provided are those contained in the Consumer Code.

Meticulous descriptions,
the best in the industry

fast shipping and
insurance included

plaintext certificates without
having to request them

a multitude of
descriptive images

Product added to wishlist

This site uses cookies to improve your experience. By clicking on "Accept" or continuing to browse, you declare that you have understood the methods in the Extended Information pursuant to Art 13 of Reg. (EU) 2016/679. For more information visit the Privacy e Cookie page.